Kollect

Capture contacts from replies and comments, auto-reply, and sync to your CRM
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Turn every reply and comment into a contact you can act on. Connect the inboxes and discussion threads you already manage, and new details flow into a single queue within seconds. Pick the fields you need—name, email, phone—and set consent rules so only qualified contacts move forward. Define simple extraction rules to pull the right info from short messages. Map each field to your downstream tools and choose whether to create new records, update existing ones, or skip duplicates. Drop in a webhook from your CRM or automation platform, test the payload, and you’re ready to ship contacts as they arrive—no custom integration work required.

Keep conversations moving without manual copying. Set up auto-replies that acknowledge interest, share a next step, or hand off to a scheduler link. Use channel-specific templates, add merge fields, and set timing rules so contacts outside business hours still receive a helpful message. Sales can subscribe to instant alerts when high‑intent phrases appear, while marketing can label sources by post, inbox, or campaign for clean reporting. Prefer human review before syncing? Add an approval step, triage in batches, and push selected entries with one click. Everything you send stays consistent because templates, field mappings, and routing rules live in one place.

Keep your database clean and portable. Kollect validates phone and email formats on intake, flags repeats, and helps you merge or split lists fast. Filter by source, date, keyword, or tag to build focused segments for outreach. When you need to share data, export in spreadsheet-friendly formats like CSV or Excel, or pass it downstream over your existing webhook. If your CRM expects specific property names, adjust the mapping once and reuse it for future sends. The result is a steady pipeline of ready-to-contact people without spreadsheets, copying, or ad‑hoc scripts every week.

Use it the way your team already works. A solo founder can channel social comment interest straight into a lightweight CRM while sending an immediate thank‑you and a booking link. An agency can centralize contacts from multiple client inboxes, apply client-specific labels, and deliver clean files—or post them—into each client’s system via separate webhooks. Event and webinar teams can capture signups from replies, confirm registration automatically, and export a final roster for check‑in. Developers can extend the flow by catching Kollect’s webhook payloads in their middleware, enriching records, and routing to multiple tools in parallel without touching the original capture setup.

Review summary

Features

  • Live intake from inboxes and comment threads
  • Webhook delivery to CRM and automation tools
  • Auto-reply templates with timing and merge fields
  • Field mapping with create, update, or skip rules
  • Duplicate detection and email/phone format validation
  • Filtering and segmentation by source, date, keyword, or tag
  • One-click export to CSV and Excel
  • Instant notifications for high-intent keywords
  • Optional human approval before syncing
  • Campaign and channel labeling for attribution

How It’s Used

  • Send social comment contacts directly to a CRM with an immediate confirmation message
  • Parse email replies to capture contact details and trigger a follow-up sequence
  • Alert sales when messages include high-intent phrases and route those leads to reps
  • Agency workflow: consolidate client leads, label by client, and post to separate systems
  • Webinar or event: collect signups from replies, auto-confirm, and export an attendee list
  • Attribute leads by post or inbox to evaluate campaign performance
  • Capture product inquiry contacts from Q&A threads and send a next-step link
  • Startup funnel: move new contacts into a lightweight CRM and attach a calendar booking link
  • Handoff from support to sales when upgrade intent appears in messages
  • Developer flow: receive webhook payloads, enrich data, and fan out to multiple destinations

Plans & Pricing

Free

Free

50 monthly comments and/or messages

Basic

$9.00 per month

1 Users
5 Facebook Pages
100 monthly comments and/or messages
3 months of historic data
Download XLS and CSV
Real time and On-demand collection

Professional

$59.00 per month

3 Users
25 Facebook Pages
10000 monthly comments and/or messages
1 year of historic data
Includes features of Basic plan, plus
Webhooks (CRM integration)
Automatic Replies

Business

$199.00 per month

10 Users
Unlimited Facebook Pages
100000 monthly comments and/or messages
Unlimited historic data
Includes features of Professional plan

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